Shipping Policy

At vaoutlet, we are committed to ensuring that your orders arrive safely, promptly, and with full transparency regarding our shipping practices. Please review the details of our shipping policy below:

Shipping Method & Carrier

• All orders are shipped via FedEx to ensure reliable and trackable delivery.

• The shipping location is Miami, Florida.

• Once your order has been dispatched, you will receive a tracking number by email to follow the progress of your shipment.

Processing & Cut-off Time

• Orders placed before 2:00 PM EST, Monday through Friday, will be processed on the same business day.

• Orders placed after 2:00 PM EST or on weekends/holidays will be processed on the next business day.

• Processing typically takes 1-2 business days before shipment.

Delivery Timeframe

• Estimated delivery time is 7–15 business days after your order has been processed and shipped.

• Delivery times may vary during peak shopping seasons or due to unforeseen delays by FedEx.

Shipping Costs

• Free Shipping on orders over $30 USD.

• A flat rate of $10 USD will apply to all orders under $30 USD.

Shipping Coverage

• At this time, we only ship within the United States.

• We do not provide international shipping services at the moment.

Duties & Taxes

• Within the United States: No duties or additional taxes will be charged on your order.

• Future International Shipping (when available): If we expand to international delivery, please note that import duties, customs fees, and taxes will be the responsibility of the recipient.

Product Considerations

As we specialize in cookware, tableware, and home décor items, we take extra care in packaging fragile goods to minimize breakage during transit. All products are carefully inspected and securely packed before shipment.

Order Tracking & Support

• You can track your order using the FedEx tracking number provided via email.

• If you have any questions regarding your shipment, please contact us at [email protected].

Contact Us

Email: [email protected]
Phone: +1 (786) 729-2848
Address: 14215 SW 156th Ave N, Miami, FL 33196, United States